Privacy Policy

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

• Fill out contact forms or assessments
• Apply to LA School of Advertising
• Create an account or enroll in our programs
• Subscribe to our email list
• Communicate with us via email or phone

This information may include:

• Name and contact information (email, phone, address)
• Company name and business information
• Education and work experience
• Payment information (processed securely through Stripe)
• Communications and feedback you send us

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and geographic location
• Browser type and version
• Pages visited and time spent on pages
• Referring website/source
• Device information (type, operating system)

2. How We Use Your Information

We use your information to:

• Provide and improve our services
• Process applications and enrollments
• Send course materials and educational content
• Process payments and send receipts
• Communicate about your account and our services
• Send marketing emails (with your consent)
• Respond to inquiries and provide customer support
• Analyze and improve website performance
• Comply with legal obligations
• Prevent fraud and ensure security

3. Email Communications

3.1 Types of Emails

We may send you:

• Transactional Emails: Order confirmations, receipts, account notifications
• Educational Emails: Course materials, assignments, updates for enrolled students
• Marketing Emails: Newsletters, promotional offers, educational content
• Drip Campaign Emails: Automated educational sequences for leads

3.2 Unsubscribing

You can unsubscribe from marketing emails at any time by:

• Clicking the "unsubscribe" link in any email
• Visiting: www.valkyrieadvertising.life/unsubscribe
• Emailing support@valkyrieadvertising.life with "Unsubscribe" in the subject

Note: You cannot opt out of transactional emails related to your enrollment or account while you are an active student or client.

3.3 Email Deliverability

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

4.1 Service Providers

• Stripe: Payment processing (PCI-DSS compliant)
• Google Cloud Platform: Hosting and data storage
• Gmail API: Email delivery service
• Analytics providers: Website performance and user behavior analysis

4.2 Legal Requirements

We may disclose your information if required by law or if we believe it's necessary to:

• Comply with legal obligations
• Protect our rights or property
• Prevent fraud or security issues
• Protect the safety of our users or the public

5. Data Storage and Security

We use Google Cloud Platform (Firestore) to securely store your data. We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Secure authentication via service accounts
• Regular security audits and updates
• Access controls and monitoring
• PCI-DSS compliant payment processing (Stripe)

While we take reasonable measures to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal/contractual obligations)
• Opt-out: Unsubscribe from marketing emails
• Data Portability: Request your data in a portable format

To exercise these rights, email us at support@valkyrieadvertising.life

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookies through your browser settings.

Types of cookies we use:

• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand how visitors use our site
• Marketing cookies: Track conversions and ad performance

8. Children's Privacy

Our Services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in the United States and other countries where our service providers operate. By using our Services, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our website. Your continued use of our Services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

12. Additional Rights for EU and California Residents

If you are a resident of the European Union or California, you may have additional rights under GDPR or CCPA respectively, including the right to know what personal information we collect, how we use it, and to request its deletion. Contact us to exercise these rights.